Maintenance & Service Charges
The Lawrence Housing Authority has an obligation to keep your apartment safe and in good repair.
The LHA prioritizes work order based on urgency and will schedule the work promptly. It is imperative for the residents and the LHA to work together for your safety.
In the event you need any type of repair in your unit, please call 978-689-0281.
Our office is open Mon-Fri, 8:30 AM – 4:30 PM. After hours, our call center will dispatch our on-call maintenance staff for emergency calls only.
The LHA will conduct inspections annually and repair any normal wear and tear; however, any damages done to your unit due to deliberate actions or negligence will generate a charge for the repair.
Emergency Requests
The following will determine emergencies that should be attended within 24 hours or immediately.
Fire
Gas smell
Gas leak
Leak under bathroom sink
Blocked kitchen sink
Bad leak under kitchen sink
Blocked toilet
Lock outs
Door or window lock failure
Other problem with toilet that interferes with it use
Block stack
Major leakage from pipes or boilers
No hot water
Smoke detectors (missing and/or not working CO Detector)
Elevator stuck (person inside)
Snow or ice storm
Dangerous structural conditions
No electricity entire apartment / power failure
No heat
Electrical hazards, sparking outlets
Broken water or unsafe water
Sewer or toilet blockage
Roof leak
